Asus Warranty Center Address in Ho Chi Minh City and Nationwide

I. Foundation: Understand the policy and how to look up the warranty

When your Asus device has a problem, the first thing to do is not to take it to the warranty center, but to check the warranty status of the product yourself. Knowing this information will help you be more proactive in every situation.

1.1. Asus official warranty policy in Vietnam

Asus provides clear warranty policies for many product lines in the Vietnamese market:

• Laptops and Desktop PCs: Usually have a 2-year warranty. The adapter that comes with the laptop also has a 2-year warranty, while the battery has a 1-year warranty.

• Mobile products: Phones and tablets typically come with a 1-year warranty on both the device and battery.

• LCD and Router: These products can be warranted for up to 3 years.

In addition, Asus also has special support services:

• Onsite Service: Available for select high-end products such as desktops, All-in-Ones, and business notebooks. This service may not be available for LCD monitors and is subject to component availability.

• Door-to-door Delivery Service: Asus also offers free door-to-door delivery service for select products such as laptops, phones, tablets and Desktop/AIO.

• Product exchange: Within 30 days from the date of purchase, if the product has a hardware defect due to the manufacturer, you can exchange the product for a new one at the place of purchase.

1.2. Detailed instructions on how to check warranty

To check the warranty period, you need to find the Serial Number (S/N) of the device. This is a unique and characteristic series of numbers for each product, usually consisting of 15 characters.

You can find S/N in several ways:

• View directly on the body of the device: The S/N number is usually printed on a sticker on the back of the laptop or device.

• Using the MyASUS app: For laptops manufactured from 2019 onwards, the MyASUS app is pre-installed. You can access this app to view the S/N and check warranty information.

• Using Command Prompt: Open Command Prompt (type cmd in the Windows search bar), then type wmic bios get serialnumber and press Enter. The S/N will be displayed immediately.

• Look up on Asus's official website: After having the S/N, you can access Asus's official website, enter the S/N in the search box and click "Finish" to look up warranty information quickly and accurately.

II. List of Asus Warranty Centers in Vietnam

For your convenience, below is a comprehensive list of Asus authorized warranty and repair centers in some major cities, with updated addresses and contact information.

2.1. Warranty center in Ho Chi Minh City

2.2. Warranty centers in other provinces and cities

III. Advice

To ensure the warranty process goes smoothly, you should note the following points:

• Backup data: Always backup all important data before taking your device in for warranty service, as data may be lost during the repair or exchange process.

• Prepare documents: Prepare the purchase invoice (VAT), warranty card or related documents if necessary. In some cases, if the product has an old Serial number, you may need to provide a value added tax (VAT) invoice for support.

• Check warranty conditions: Asus reserves the right to refuse warranty if the components are not compatible with the device or do not meet warranty conditions.

• Contact the hotline: If you have any questions, please contact Asus support hotline 1800 6588 for advice and answers before coming to the center.

Conclude

Finding and using warranty services is no longer a complicated problem if you have a firm grasp of the necessary information. By proactively checking the warranty status of your device, understanding the manufacturer's policies, and choosing the nearest warranty center, you will save time and effort. This guide hopes to become a reliable source of information, helping you feel more secure in the process of using technology products from the Asus brand.